Friday, September 3, 2010

5 Minutes With an SCRM Expert

July 4, 2010 by Ann Liu  

ShareI find this video is worth your time to watch. It pre­sented by Paul Green­berg, a social CRM expert and keynoter at the LiNC con­fer­ence this year, one of the early adopter who mapped out the CRM space gives a suc­cinct overview of what’s hap­pen­ing in the Social CRM space. In the video, he points out the two con­verg­ing... Read more...

Who are the Big Spenders on Facebook and Twitter?

June 9, 2010 by Ann Liu  

ShareBy the end of 2010, more than nine in 10 online retail­ers are plan­ning a Face­book pres­ence. Online retail­ers are tak­ing to social media in a big way. They tend to be some of the biggest ben­e­fi­cia­ries of social net­work users who friend or fol­low cor­po­rate pages. And some, such as Levi’s, have adopted Facebook’s... Read more...

Use Topikality for Your Keywords Research and Tracking

April 3, 2010 by Ann Liu  

ShareI find Top­ikality is a new, more effi­cient tool to help you research and stay up-to-date with impor­tant news and infor­ma­tion. It proac­tively keeps you updated on a topik — not based on a phrase, but based on what you like. Unlike Google, Google finds pages that con­tain the spe­cific phrase you search for. But Top­ikality... Read more...

How to Get Your Important Facebook Privacy Settings Done

March 29, 2010 by Ann Liu  

ShareFew days ago, Face­book announced its forth­com­ing changes to its terms of ser­vice, the new released pro­pose is about a bold and creepy new fea­ture: Some third-party part­ners are going to be allowed to access and use your Face­book data with­out any prior con­sent, which means Face­book can share your details with “Pre-approved... Read more...

Generation I is Generation Me and One

March 18, 2010 by Ann Liu  

ShareGen­er­a­tional dis­tinc­tions seem to make less and less sense every year. When it comes over the topic of gen­er­a­tions, there always have some inter­est­ing debate going on, each gen­er­a­tion has wanted to define itself a more sophis­ti­cated, trans­for­ma­tive or bet­ter than the gen­er­a­tion before it.... Read more...

Social Activities Blur Personal and Professional

March 14, 2010 by Ann Liu  

ShareSocial media usage has soared not just among the gen­eral pop­u­la­tion but also among at-work Inter­net users, who are head­ing to the sites for both per­sonal and pro­fes­sional rea­sons in greater numbers. In recent sur­vey Face­Time Com­mu­ni­ca­tion showed social media and Web 2.0 appli­ca­tions have been adopted... Read more...

HR Professionals Have been Fast Adopters of Social Media

March 10, 2010 by Ann Liu  

ShareCon­sump­tion of social and user-generated con­tent (blogs, pod­casts, online com­mu­ni­ties, wikis, and profiles/social net­work­ing) con­tin­ues to rise ahead of edi­to­r­ial media. Social Media has become crit­i­cal to career advance­ment across IT, Finance, and HR pro­fes­sions, which con­tin­ues to out­pace... Read more...

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