Social CRM: The New Rules of Relationship Management
Share I am left amazed at the level and detail of information those guys offer. As you know, today the social business environment is far beyond listening. There is a big shift in the past 1–2 years between online customer management systems and social media listening and engagement. After all, social business is... Read more...
How to Develop a Social Strategy Based on Your Biz Goal
Share According to a study published at the end of January 2010, Nielsen observed the online social activity of consumers around the world and discovered an 82% increase in time spent on social networking sites in December 2009. On average, users spent more than five and a half hours on popular networks such as Facebook... Read more...
About the Future of Social Media
Share Social media has been a marketing vehicle that has already had an enormous effect on the way companies do business. It has transformed itself in the last 2 years from blogs and forums to Facebook, Twitter and now Google Buzz. And it has matured to the point where marketers are no longer asking whether it should be part... Read more...
10 Blog Traffic Tips to Boost the Reader Rate of Your Blog
Share Every blogger’s has a special day — the day they first launch a new blog. At the begining, unless you went out and purchased someone else’s blog otherwise your blog will have only one very loyal reader, that is you. You may start to receive a few hits after you told your sister, friends, and best friend etc about your new... Read more...
4 Key Social Media Trend Companies Must Focus on in 2010
Share In times like these, any sharp marketer or business owner would JUMP at the chance to discover a marketing model that produces sky-high response with FAR less work, no matter what. There is a lot of talk about social media and so many businesses are enthralled by the opportunity to use social technologies to connect... Read more...
Do You Know What Social Followers Want?
Share This is interesting, according a December 2009 MarketingSherpa survey, it indicated that learning about specials and sales was the top motivation of those who friended or followed a brand online, and looking for savings was followed closely by learning about new products, features or services. In... Read more...
Are You Investing in a SMM Campaign?
Share For many business owners and career professionals, I know you’ve already begun integrating social media marketing into your mix. But for a LOT of others — there’s been a hold, or a tip-toe approach. Currently, there are 581 Million customers using social media – a number that’s growing every day. How... Read more...

