Thursday, September 9, 2010

Facebook for Business Marketing


Written by Ann Liu

Face­book recently crossed over 250 Mil­lion peo­ple world­wide (it’s not small num­ber for sure), which includ­ing 70 mil­lion in the United States, with over 500,000 new peo­ple join­ing each and every day, and over 120 mil­lion logon every day. Yet, mil­lions more will join this incred­i­ble plat­form in the com­ing months and years, and the vast major­ity will be seek­ing to use it.

Face­book pri­mar­ily is for busi­ness pur­poses, with more than 250 mil­lion active users, and pre­dicted to be 500 mil­lion by 2011, not only your friends on Face­book, so your prospects, your cus­tomers, your JV part­ners and, of course, your com­peti­tors. You need to be on too!

Did you see it? Did you see where the mar­kets are and which part of your mar­ket­ing strate­gies shall mod­ify, rein­vent or adjust?

Think back to the old days, when I was a child, the town I was liv­ing had only one gen­eral store, and the store owner knew every­one, we all trusted him and knew what we were get­ting. As time pass by, we enter to the indus­trial age, and effi­ciency trumped per­son­al­iza­tion. We didn’t mind where we bought stuff from, as long as goods were cheap.

Now, that men­tal­ity has changed again, as con­sumers, we are once again revert­ing to a need for per­son­al­iza­tion from busi­nesses large and small. The things reach to a point that as con­sumers, we want to know the store owner’s name, we want to find out whether he can be trusted or not, we login to the inter­net and use our abil­ity to find any­thing we want.

In this new era of social media change and mod­ern mar­ket­ing trend, com­pa­nies are asked to be increas­ingly trans­par­ent and per­sonal. It is the same things apply to small busi­ness, own­ers of the small busi­ness must look beyond their want, instead of focus on their core cus­tomers, they must think of how to grow their firm into cor­po­ra­tions. This goal can be achieved only after your busi­nesses grow, for that, you need to find new cus­tomers and grow your customer’s data­base in a con­sis­tent way.

Thanks to the Face­book and some of other social media net­works, now you’re able to fos­ter these rela­tion­ships eas­ily and quickly, which allows a whole new type of com­mu­ni­ca­tion to take place that has pre­vi­ously been unknown to most busi­nesses. You can fol­low through on the oppor­tu­nity to forge more gen­uine and direct con­nec­tions with your customers.

Face­book mem­bers are open to con­nect­ing. You can eas­ily begin a dia­log with highly suc­cess­ful, even famous peo­ple who were pre­vi­ously oth­er­wise unreachable.

On the other words, we are now in the age of open com­mu­ni­ca­tion, engaged dia­logue and trans­parency, so for busi­ness own­ers, your busi­ness needs to adapt to the new cul­ture to build per­sonal rela­tion­ships with your cus­tomers, pay atten­tion to them, talk to them, com­mu­ni­cate and inter­act with them etc, oth­er­wise they will turn to your competitors.

By engag­ing in con­ver­sa­tions with your prospects and cus­tomers, you can bet­ter adapt your mar­ket­ing and busi­ness ser­vices to meet their needs. By con­sis­tently and con­gru­ently show­ing up, post­ing rel­e­vant infor­ma­tion, and being a thought leader, you can increase vis­i­bil­ity and cred­i­bil­ity as the expert in your area.

Face­book is use­ful for almost every type of busi­ness — cafes, retail stores, and even pro­fes­sional ser­vices etc can build their online rep­u­ta­tion and increase trust.

Thus, to cap­i­tal­ize on this new form of mar­ket­ing, if you haven’t done so, does it now — make your busi­ness more acces­si­ble, more per­son­able, increase refer­rals, and main­tain long term con­nec­tions. Face­book can be a pow­er­ful tool to help your busi­ness achieve it.

If you enjoyed this post, please con­sider leav­ing a com­ment or sub­scrib­ing to the RSS feed to have future arti­cles deliv­ered to your feed reader.

About the Author

About Ann Liu
Ann Liu is a certified professional Internet marketer, author, infopreneur, e-marketing consultant. She is also a passionate blogger. Signup her newsletter or RSS feed to receive her latest news, tips and articles at MarketingbyAnn.com. You can follow her on Twitter and Facebook too. If you enjoy this above article and want to use it on your own website, you are welcome to use it, ONLY if the Author's Resource Boxes is included. Thank You!


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